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Tag Archives: data

Digital Transformation in the Telecom World

Digital Transformation in the Telecom World

Blog, Digital TransformationBy Kelley SterlSeptember 12, 2019Leave a comment

Digital transformation has touched nearly every industry out there, from manufacturing and health care to transportation and finance. The forces of digital disruption are particularly evident in the telecom space where businesses’ appetite for innovative IT and telecom services continues to grow by leaps in bounds. A 2017 whitepaper by the World Economic Forum predicts…

Security-as-a-Service Components - Here’s what you need to know

Security-as-a-Service Components – Here’s what you need to know

securityBy Kelley SterlJuly 11, 2019Leave a comment

The online environment is full of dangerous entities, ranging from minor viruses to full-fledged security threats that can compromise corporate systems. Hackers and cybercriminals are also getting more sophisticated, always testing for weak spots in security systems and posing as legitimate network users. Damage from cybercrime is set to exceed an annual amount of $6…

Cloud Technology Provides Enhanced Functionality and Scalable Data Storage for Call Centers

Cloud Technology Provides Enhanced Functionality and Scalable Data Storage for Call Centers

cloudBy Kelley SterlMay 9, 2019Leave a comment

In some ways, cloud technology seems like it was made for a call center operation. The emergence of new cloud-based data storage and delivery models and innovative cloud services has been a game-changer for businesses maintaining and growing call center operations. What’s the advantage of cloud technology for call centers? The short answer is that…

3 Disaster Recovery Lessons

3 Disaster Recovery Lessons

Information TechnologyBy Kelley SterlOctober 4, 2018Leave a comment

We live in a world where disasters can come in many forms. There are natural disasters, internal data leaks, external cyber attacks, hardware and software fails, and just good old fashion human error. People overwrite backups, SANs crash, and data gets corrupted. It’s all part of the game when we’re talking about enterprise IT. To…

Top Five Questions to Ask When Evaluating Colocation Partners

Top Five Questions to Ask When Evaluating Colocation Partners

colocationBy Kelley SterlSeptember 6, 2018Leave a comment

It used to be that organizations turned to data centers for the basics, such as sufficient power, along with cooling, and backup services to keep IT systems up and running even in the event of an outage. Businesses relied on colocation partners to manage their hardware assets, deliver carrier and connectivity options, and provide network…

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